For reliable and rapid assistance: the Hotline for Service and Spare-Part Logistics.
Unlimited availability of our machinery is a decisive factor for our customers. Only when filling, palletizing, packaging and loading always function reliably is the economic viability of production guaranteed.
With our Hotline we help you speedily with Hardware- and Software problems and at all times remain at your disposal as a reliable partner:
Hotline: +49 2521 88-888
In order to be able to assist you quickly and efficiently we request you to check the following points prior to your call:
- commissioning number of the machine/system
- kind of problem
- measures performed to date to solve the problem
- assumed cause (if possible)
We are glad to be there for you!